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Frequently Asked Questions


I cannot find any information about the coverage I am interested in on this website.

If you are interested in a specific type of insurance plan in Hong Kong, but cannot find information about that coverage on our website, please Contact Us to speak with a Hong Kong insurance expert.

CCW Global offers all-inclusive brokerage services in Hong Kong and will normally be able to provide solutions for any all general insurance needs; even if those solutions are not expressly highlighted on our website.


I would like to speak with a CCW broker in person, where are you located?

CCW’s global head office is conveniently located in Sheung Wan, Hong Kong, just a few minutes walk from exit A2 of the Sheung Wan MTR.

Our full address is:

Unit 4-6, 11/F, Strand 50, 50 - 54 Bonham Strand, Sheung Wan, Hong Kong

Our advisors are available from 9am to 5:30pm Monday through Friday.


Can Macau residents by insurance from CCW?

Yes, CCW Global is able to help redisents of Macau find comprehensive coverage solutions for a range of high-quality insurance products.

However, it is important to note that the insurance plans we are able to offer to residents of Macau SAR are normally underwritten offshore, and may not be regulated by the government of Macau. Offshore coverage options which CCW is able to provide in Macau include:


Does CCW Charge for its Services?

CCW Global does not charge a fee for any of the advice which we provide. We are paid a commission by the insurance companies only if you decide to purchase a policy.

As a broker, CCW is obligated to represent our customers and not the insurance companies. This ensures that you will always receive the best advice possible about the suitability of any insurance product you may be considering purchasing through our company.


Is CCW Global Regulated in Hong Kong?

Yes, CCW Global is a fully licensed insurance broker regulated in Hong Kong by the Hong Kong Insurance Authority and a member of PIBA (Professional Insurance Brokers Association).

Our regulatory information, including our license number, can be found at the bottom of every page on this website. 


Free Hong Kong Insurance Advice

If you would like to learn more about the Hong Kong Insurance products offered by CCW Global, or if you would like to speak to an expert broker directly, please Contact Us now

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In case of urgent assistance please call our office at (+852) 2114 2840 during business hours.