William Russell is the award-winning independent provider of international insurance for expats, their families, and international employers since 1992. The company was founded by Inez Cooper and James Cooper. Over the years, it’s grown from a family-run business to one of the leading insurance providers of international health, life, income protection and employee benefits cover. It has offices in London, Brussels and Hong Kong and customers in over 160 countries. William Russell insurance plans are worldwide, fully portable across countries and renew annually so customers aren’t locked into long-term contracts. The plans are insured by AWP Health & Life SA, an insurer in the Allianz group of companies with which William Russell has a close working relationship.
William Russell provides insurance with a personal touch. They have some of the best customer ratings in the business: they believe in named advisors, not claims centres; fairness and transparency, not hiding behind terms and conditions; and honest communications rather than corporate speak and insurance jargon.
They’re a boutique insurance provider—not necessarily the cheapest, but specialists in customer experience. They are fully independent, with no shareholders or private equity investors. Their own obligation is to the customers.
They offer plans in Hong Kong and can accept applicant customers up to and including age 75 on both personal plans and plans for businesses. Customers applying over age 69 are subject to full medical underwriting.
William Russell is a privately-owned Mandated Underwriter, Insurance Intermediary, and Reinsurance Intermediary, providing international health and protection insurance for individuals and businesses around the world since 1992.
William Russell Ltd is authorised and regulated by the UK Financial Conduct Authority (reference number 309314), with registered offices at William Russell House, The Square, Lightwater, Surrey, GU18 5SS. William Russell Europe SRL is registered in Belgium with the Financial Services & Markets Authority (no. 0731.975.658 RPM), with registered offices at Place Marcel Broodthaers, 8, 1060 Brussels. William Russell Limited (Hong Kong) is a company in Hong Kong, with offices at Suite 1001, 10/F Office Plus, No. 303 Hennessy Road, Wan Chai, Hong Kong.
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