Now Health International Insurance Company

Now Health International is a specialist international health insurance provider based in Hong Kong, Shanghai, Dubai and the UK. At the heart of its offer are benefit-rich products combined with its aim to provide unparalleled service to its customers.

Medical Insurance plans from Now Health

All Now Health customers are covered anywhere in the world, excluding the USA, with its basic annual maximum limit starting at USD 3m per year. The product WorldCare, offers four levels of cover which means that customers can select the level of cover their prefer to suit their lifestyle, from essential medical treatment, to a more comprehensive package.

WorldCare Essential

Now Health’s most affordable package is designed for people who want to be sure they can access in-patient and day-patient care when they need it, while minimising their health insurance costs. A higher excess can be chosen to lower premiums if the intention is to claim for high-cost, infrequent medical events.

WorldCare Advance

This plan offers cover for in-patient, day-patient and out-patient care including GP and specialist appointments, physiotherapy and alternative therapies. It is suitable for people who want all round medical care.

WorldCare Excel

This plan offers cover for for in-patient, day-patient and out-patient treatment at higher benefit levels than WorldCare Advance. It also includes routine and complex dental care after a nine-month waiting period.

WorldCare Apex

This is Now Health’s highest level of cover. With very high benefit limits, it includes in-patient, day-patient, out-patient and routine and complex dental treatment, at higher benefit levels than WorldCare Excel. WorldCare Apex also includes routine maternity care after a 12-month waiting period.

Outstanding service with Now Health

Now Health leads the way in the market with its service offering and was awarded Product Innovation of the Year at the MENA Insurance Awards 2012. Their customer service guarantee consists of six promises:

• Eligible claims will be processed in five working days
• Underwriting-referred business will be responded to within two working days
• Plan documents will be dispatched within five working days
• If customers decide to go paper-free, membership cards will be dispatched within two working days
• Guarantees of payment for medical providers will be placed within two working days
• All enquiries will be responded to within one working day

Now Health, Simplifying Health Insurance

Now Health’s website is also designed to make it simpler to manage international health insurance, from joining to claiming – its website was awarded best eBusiness provider at the 2012 Insurex Awards. Its complete online solution means that customers can choose to go paper-free, although they can always request to receive their documents by post, if they prefer.